Get in Touch With Us

Spotted something on this site that doesn't add up? Have a question a page didn't quite answer? We'd like to hear from you. Readers who take the time to write often point us towards details worth a second look, and that helps keep every page clear and accurate.

How to reach us

The simplest way to contact us is by email: info@hartandlova.co.uk. One inbox handles everything, so there's no need to hunt for the right department or form.

What you can write to us about

• Corrections: if a fact, figure or explanation looks out of date or wrong, tell us which page and what you noticed.
• Questions: if a trade-off or rule we describe needs more detail, ask and we'll try to clarify it.
• Feedback: suggestions on layout, readability or missing topics are always welcome.
• General enquiries: anything else related to the content published here.

If you'd like to know more about the people behind these pages and how we approach our writing, our about us page sets that out before you get in touch.

Helping us help you

A few small details make a reply quicker and more useful:

• the address of the page you're referring to;
• a short, specific description of the issue or question;
• any source you think we should check.

Please don't send passwords, bank details or other sensitive personal information by email. We will never ask you for them.

A note on what we can't do

We publish explanatory content only. We can't access, manage or resolve problems with any account you hold elsewhere, so questions about deposits, withdrawals or account restrictions are best raised directly with the operator concerned.

If gambling is starting to affect your money, mood or relationships, please pause and reach out to a qualified support service. Talking to someone early can make a real difference.

Thank you for reading, and for helping us keep this site useful.